Practice Policies & Patient Information
Accessibility Statement
This accessibility statement applies to beaumontparkmedicalgroup.co.uk
This website is run by Beaumont Park Medical Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
the text will not reflow in a single column when you change the size of the browser window
you cannot modify the line height or spacing of text
most older PDF documents are not fully accessible to screen reader software
live video streams do not have captions
some of our online forms are difficult to navigate using just a keyboard
you cannot skip to the main content when using a screen reader
there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email: carolyn.pearse@nhs.net
call: 01912514548
We’ll consider your request and get back to you in 7 days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
email: carolyn.pearse@nhs.net
call: 01912514548
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
email: carolyn.pearse@nhs.net
call: 01912514548
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Compliance
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
This site may contain older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2
Non-compliance with the accessibility regulations
Some images may not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by December 2022. and when we publish new content we’ll endeavor to make sure our use of images meets accessibility standards.
We are aware of a broken ARIA Menu which we are working to rectify but that should cause users very little issue. We plan to have this resolved by the 22/12/2022
Disproportionate burden
Google Maps – There’s a limit to how far you can magnify the embedded Google Map on our ‘contact us’ page. The code for this map is supplied by Google and we are unable to make amendments to it.
Preparation of this accessibility statement
This statement was prepared on 07/12/2022 and was updated on 09/12/2022.
Site compliance was checked using a combination of manual testing and third party tools, including:
WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org/)
WebAIM Contrast Checker (https://webaim.org/resources/contrastchecker/)
HTML_CodeSniffer (https://squizlabs.github.io/HTML_CodeSniffer/)
Pa11y – Automated accessibility testing (https://pa11y.org/)
axe – Web Accessibility Testing (https://www.deque.com/axe/
Chaperones
Recent research suggests that patients like to be asked if they would like a chaperone present when they are examined. We can provide nurses (or reception staff) for this on some occasions or you can come back to a specially booked appointment if required.
Complaints
We need to know if you have problems with any of our services, often complaints and concerns can be handled informally. If necessary there is a clearly defined formal complaints procedure-details are available from the practice manager.
Confidentiality
All patient information is held on computer. All personal information is confidential and the consent of individual patients is needed before it can be given to anyone else. We may need to share information with other professionals involved in your care who also have a legal duty to keep it confidential.
Friends & Family Test
GP Net Earnings
All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice
However it should be noted that the prescribed method for calculating earnings is potentially misleading. It takes no account of how much time
doctors spend working in the practice and should not be used to form any judgement about GP earnings nor, to make any comparison with any other practice.
The average pay for GPs working at Beaumont Park Medical Group in the last financial year was £71,417 before tax and national insurance
This is for 2 full time GP’s and 2 part-time GP’s working at the surgery for 6 months or more.
Patient Group
If you would like to be part of Beaumont Park Patient Group please contact Carolyn Pearse at the surgery for further details
Join our PPG
Privacy and GDPR Notices
Violent or Abusive Behaviour
The practice has a zero tolerance approach and any patient who is violent, aggressive or abusive to any of our team could be removed from the practice list.